More than the sum of its parts:
By supplementing with our services, we optimize the value and performance
of our handling modules over the entire product life cycle.
Applications Engineering:
We assist our customers on any questions related to the integration and use of our handling modules and systems.
Services provided (extract):
- Feasibility Studies, including among others, cycle time tests and layout confirmation
- On-site product evaluation support
- Handling hardware design
- Application software development and contract programming
- Prototype development and first series manufacturing
Installation Support and Trainings:
We offer a wide range of services, from installation support of the first systems to operation and maintenance trainings.
Our facilities in the US, Asia and Europe are also used by Sinfonia as training center.
Production Support and Spare Parts:
For all users of our products we maintain a 24×5 hotline service as well as emergency parts stock.
Individual service agreements for 24×7 support, preventive maintenance, etc. are available as well.
Repairs and Refurbishments:
Local in-house repairs and refurbishments are complementing our technical services.
Our US and EU facility are certified refurbishment centers for Sinfonia and Nidec (Sankyo) robot systems, respectively.