AES motomation Inc. provides automation equipment and engineering services in North America. As an international company, headquartered in Germany and representing three Japanese suppliers, we sell leading edge handling products (robots, etc.) mainly to the semiconductor industry and support our customers in the pre- and post-sales phases by providing technical support.
We are looking to expand our repair and support activities and have immediate openings for Repair / Field Service Technicians / Engineers.
Position Description:
Participate in in-house equipment repairs and refurbishment
Troubleshoot field problems remotely by identifying root causes, communicating them to the technical support teams and providing solutions to the customers
Troubleshoot field problems on site; Identify root causes and make repairs
Manage spare parts business
Provide technical support to customers in the pre-sales and post-sales phases as well as customer trainings
Participation in our 24/7 remote and on-site support operations
Applications Engineering support (if interested and capable)
Requirements:
Strong communication skills in an international environment, exchanging information with customers, suppliers and colleagues
Excellent mechanical, electrical and software aptitude
Ability to work independently as well as in a team
Must be able to travel up to 50% at times
Must be willing to participate in various areas in support of the business
Experience with semiconductor automation (robots) a plus, but will train the right candidate
Experience working with semiconductor equipment a plus
Experience with 3D modeling in CAD(i.e. SolidWorks or AutoCAD) is a plus
Multilingual, English and Japanese and/or Korean a plus
AES motomation provides excellent opportunity for personal growth and development, and a competitive salary & benefits.
No Relocation Assistance available.
Please submit cover letter and resume with salary history to:
AES motomation Inc.
4041 Clipper Court
Fremont, CA 94538
resume@motomation.com